The best appointments start with great consultations, especially when your client is requesting a dramatic transformation. So, when one of Sara Pestella's (@saramay_level10) regulars wanted to chop her long and lived-in balayage, here’s how she approached the color and cutting processes. Read Sara’s consultation below, then check out the formulas and steps she used to achieve this icy lob makeover!
“First thing’s first—we had a thorough consultation,” Sara said. “Candace is a longtime client and I adore her, so when she said she wanted to cut her hair short, I really wanted to make sure she wasn’t…
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