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Business

How a Salon Culture Begins to Fall Apart

Every salon talks about its core values, but the real culture of a salon is not built by what leadership consistently talks about, but rather what it allows. Most salon culture problems actually begin with the small things salon leadership keeps overlooking—like a stylist constantly showing up late, gossip behind the chair, negative attitudes during

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A five-star review acrylic sign displayed on a modern marble countertop inside a luxury hair salon, next to a ceramic vase with dried pampas grass, a lotion dispenser, and a burning candle.

Business

How To Write Google Review Replies That Book Salon Clients

Instagram shows off your work, but your Google reviews tell a potential client if you’re actually worth the money. Stop replying to Google reviews with just a “thank you.” Learn the exact strategy to turn your salon's review replies into free ad space that packs your books. According to Google Business Profile Help, responding directly