What Would You Do: Taking Swatches for At-Home Retouches
Building a book of loyal clients is one of the best parts of being a hairstylist. Clients can become friends, confidants and sometimes even family. So what happens when a long-time guest abuses your relationship and tries to cut corners? A member of the BTC community reached out in need of advice and we’re sharing your responses below!
“I caught my long-time client taking pictures of my swatch book during a consultation and then she went online and purchased them to do her own color retouches at home!!!…
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Use the same email and password across behindthechair.com, BTC-U, oneshothairawards.com, and Who Does Your Hair — one set of credentials, every site.
