How Much Does an Empty Chair Really Cost a Salon Owner?

If You’re Struggling To Hire & Fill Those Chairs, This Might Change Everything

Every salon owner knows the sting of an empty chair—it’s not just space on the floor, it’s revenue left on the table. For Kip Dodson, owner of A Moment’s Peace Salon & Day Spa (@amomentspeace) in Franklin, Tennessee, that struggle was all too familiar. Even with decades of experience owning an award-winning salon, hiring had become the hardest part of running it. “I’d look at 40 résumés on job boards and maybe not get one hire,” he says. “The no-shows were constant.”

Kip knew…